North Carolina E-ZPass locations give drivers a fast way to get a transponder the same day they need it. The state runs the program under the name NC Quick Pass, which works with the E-ZPass network across the East Coast and Midwest. Drivers in Raleigh, Charlotte, Morrisville, and other cities can walk into a customer service center, a license plate agency, or a partner retail store to pick up a sticker, hard case, or Flex transponder. This page lists every pickup point, the toll roads that accept the pass, sign-up steps, accepted states, and contact details.
NC Quick Pass Customer Service Centers
The NC Turnpike Authority runs two full-service customer service centers. These centers sell every transponder type, help with account setup, and handle account questions face to face. Both centers sell the NC Quick Pass On the Go sticker kit, the hard case transponder, and the EZPass Flex.
| City | Address | Hours | Phone |
|---|---|---|---|
| Morrisville | 200 Sorrell Grove Church Rd, Morrisville, NC 27560 | Mon–Fri 9:00 AM – 5:00 PM | 1-877-769-7277 |
| Charlotte | 8015 W W.T. Harris Blvd, Charlotte, NC 28216 | Mon–Fri 9:00 AM – 5:00 PM | 1-877-769-7277 |
The Morrisville location sits near the Triangle Expressway. The Charlotte office serves the I-77 Express Lanes area. Both centers close on weekends and state holidays. Drivers who need a sticker transponder same day should arrive before 4:30 PM to allow time for activation.
NC E-ZPass DMV and License Plate Agency Locations
Many NC license plate agencies stock NC Quick Pass sticker kits. These kits cost a few dollars and include a prepaid balance. Drivers can grab one while renewing plates or handling registration. Not every LPA carries the kits, so call ahead before driving over.
LPA pickup points include:
- Wake County License Plate Agency (Raleigh)
- Mecklenburg County License Plate Agency (Charlotte)
- Guilford County License Plate Agency (Greensboro)
- Forsyth County License Plate Agency (Winston-Salem)
- Cumberland County License Plate Agency (Fayetteville)
The sticker transponder works on all North Carolina toll roads once activated online or by phone. NC Quick Pass account setup takes about five minutes with a license plate number and payment method.
Retail Stores Selling E-ZPass in North Carolina
Some retail partners carry NC Quick Pass On the Go sticker kits. Stock changes often, so use the store locator on the NC Quick Pass website to confirm availability before driving out. retail partners include:
| Retailer Type | Locations | What They Sell |
|---|---|---|
| Convenience stores | Near Triangle Expressway exits, I-77 Express Lanes, Monroe Bypass | Sticker kit only |
| Gas stations | Highway corridors in Wake, Mecklenburg, Union counties | Sticker kit only |
| Grocery chains | Selected Harris Teeter and Food Lion locations | Sticker kit only |
Retail stores do not sell hard case or Flex transponders. For those, visit a customer service center or order online.
North Carolina Toll Roads That Accept E-ZPass
NC Quick Pass works on every toll road in the state. The North Carolina Turnpike Authority operates these facilities:
- Triangle Expressway – extends NC-540 and NC-885 in Wake and Durham counties
- Monroe Expressway – connects Stallings to Marshville in Union County
- I-77 Express Lanes – runs from Charlotte to Mooresville in Mecklenburg and Iredell counties
- NC-147 Durham Expressway – connects Research Triangle Park to I-40
Toll rates vary by time of day on express lane facilities. NC Quick Pass drivers pay the lowest rate on I-77 Express Lanes. Drivers without a transponder pay the higher Bill by Mail rate plus a $1 invoice fee per trip.
NC E-ZPass vs NC Quick Pass
NC Quick Pass is North Carolina’s E-ZPass. The state brands its toll program as NC Quick Pass for local identity, but every NC Quick Pass transponder carries the EZ Pass logo and works on every EZ-Pass toll road in the country. Drivers from other states with an existing EZ-Pass account can use it on North Carolina toll roads without signing up for a new account.
Three transponder types are available:
| Type | Best For | Cost | Where to Buy |
|---|---|---|---|
| Sticker | Single vehicle, no carpool lane use | About $3 retail | LPA, retail, online |
| Hard Case | Move between vehicles | About $15 | Service center, online |
| EZPass Flex | HOV-3+ toll-free travel on I-77 | About $15 | Service center, online |
How to Sign Up for NC E-ZPass
Sign up takes three steps:
- Pick up a transponder at a customer service center, LPA, or retail store.
- Open an account at ncquickpass.com or call 1-877-769-7277.
- Mount the transponder on the windshield behind the rearview mirror, about two inches below the roofline.
The account starts with a prepaid balance. Drivers add money through a bank account, debit card, or credit card. The account auto-reloads when the balance drops below a set level. A monthly statement lists every toll.
E-ZPass NC Accepted States
NC Quick Pass works in 19 states under the EZPass network:
- North Carolina, Virginia, West Virginia, Maryland, Delaware, Pennsylvania
- New York, New Jersey, Massachusetts, Connecticut, Rhode Island, New Hampshire
- Maine, Ohio, Indiana, Illinois, Kentucky, Michigan
Drivers traveling on Florida’s toll roads or Georgia’s Peach Pass lanes need a separate transponder.
NC E-ZPass Customer Service and Contact
Reach NC Quick Pass through these channels:
- Phone: 1-877-769-7277 (24/7 automated line)
- Live agent: Mon–Fri 9:00 AM – 5:00 PM Eastern
- Online: ncquickpass.com
- Mail: NC Quick Pass, P.O. Box 100020, Atlanta, GA 30384-0020
Map of NC Quick Pass Service Center
Address: 200 Sorrell Grove Church Rd, Morrisville, NC 27560
Phone: 1-877-769-7277
Hours: Monday–Friday 9:00 AM – 5:00 PM
Official Website: ncquickpass.com
FAQ
Where can I buy an E-ZPass transponder in North Carolina?
Buy an E-ZPass transponder at the NC Quick Pass customer service centers in Morrisville and Charlotte, at most license plate agencies in Wake, Mecklenburg, Guilford, Forsyth, and Cumberland counties, or at selected retail stores along toll corridors. The Morrisville office covers the Triangle Expressway, and the Charlotte office covers the I-77 Express Lanes.
Do I need an NC Quick Pass or just an E-ZPass to drive North Carolina toll roads?
NC Quick Pass is the EZPass program for North Carolina. The two names refer to the same transponder. Drivers from other EZPass states can use their existing transponder on Triangle Expressway, Monroe Expressway, I-77 Express Lanes, and NC-147. A Bill by Mail option exists for occasional drivers, but it costs more per toll.
How much does an NC Quick Pass cost?
Sticker transponders cost about $3 at retail. Hard case and Flex transponders cost about $15. Every account needs an opening balance, usually $20, plus a $1 per transponder fee. Monthly statements are free.
Can I pick up an E-ZPass at a North Carolina DMV office?
NC Quick Pass kits are sold at most license plate agencies, which handle plate renewals and registration. The full DMV driver license offices do not sell transponders. Call the LPA ahead of time to check stock.
What is E-ZPass Flex in North Carolina?
E-ZPass Flex is a switchable transponder used on the I-77 Express Lanes. The Flex mode allows solo drivers to pay the toll, or HOV-3+ drivers to ride the lanes for free. Drivers must have at least three people in the vehicle to use HOV mode.
What happens if I drive a North Carolina toll road without a transponder?
The system photographs the license plate and sends a Bill by Mail invoice to the registered owner. The invoice includes the toll plus a $1 fee. Unpaid invoices trigger additional fees and possible registration holds through the DMV.
Can I use my NC Quick Pass on Florida toll roads?
No. Florida uses SunPass and E-PASS, which are not part of the EZ Pass network. Drivers heading to Florida need a separate SunPass or E-PASS transponder. NC Quick Pass works in 19 E-ZPass states, mainly across the East Coast and Midwest.